At Crofton House we accept there are a number of people with lives impacted by medical conditions, disabilities or impairments in some way or another. However, due to the location, age, structure and layout of Crofton House, access is restricted. Crofton House was built in 1856 as a private residential villa.
Although we are looking at ways to improve accessibility the following outlines the current situation...
Crofton House, like a number of hotels in Torquay, is in a hilly location. Torquay is built across seven hills so it is almost impossible not to need to negotiate one or two.
Access to Crofton House is direct from the hotel car park.
There is no lift access to any of the rooms and suites at Crofton House. There are hand rails to all stairs.
Rooms and suites at Crofton House are laid out over split floor levels.
The hotel leisure facilities and the general toilets are on the lower ground floor accessed only by a flight of stairs. There is no specific disabled toilet.
The reception, bar, lounge and dining room are all on one level, and step free, on the ground floor.
Access to the garden and the garden path which leads to a level access meadow path to the sea front is down a set of two steps then a further five steps.
The external smoking area is accessed by six steps.
There is no disability access into and out of the swimming pools.
All bedrooms and suites have an en-suite with a slight lip in accessing the showers.
There is no designated storage for mobility scooters and no designated car parking for blue badge holders.
We are able to store and refrigerate any prescribed medication with easy access. We are able to accommodate most dietary requirements with notice prior to arrival.
We can assist in the hiring of equipment you may need.
There is a medical centre and pharmacy next door to the hotel and Torbay hospital is a short drive away or around £8.00 by taxi.
Although we do not accept pet dogs and other animals at Crofton House, we do welcome identifiable guide dogs at no extra charge. Though any damage by the dog directly or indirectly, including flea infestation will be charged and payable by the guest.
A taxi from Torquay train station or coach station or a taxi from the hotel to Torquay town centre is around £5.00
We assist all our guests with luggage to and from their cars and taxi.
The above information is to assist you is deciding if Crofton House is suited to your needs and to prevent disappointment while with us at Crofton House. If we have not provided information you require, please feel able to contact us for further information. We are more than happy to assist.